Easy and Convenient with Web! Smart Tickets

By pre-purchasing your Lift Tickets,
Rentals, andPremium Parking online,

you can eliminate the hassle
of on-the-day procedures!

Enjoy a comfortable skiing and
snowboarding experience with
our Smart Tickets!

  1. STEP1
    Easy, convenient, and a great deal on the web! Reserve and purchase in just 5 minutes.
  2. STEP2
    Smooth and hassle-free on-site experience! No waiting in lines on the day!
  3. STEP3
    All that's left is to hit the slopes! Enjoy the ski resort to the fullest.

Lift

●Skip the Line at the Lift Ticket Counter!
Buy online to get great deals on lift tickets and priority ride passes

HOW TO USE

Lift Ticket Purchase

← Slide sideways →

  1. Lift Ticket Online Purchase
    Visit our online purchase site (Webket) to pre-pay for lift tickets and priority ride passes.
  2. Save the 2D barcode.
    After completing the payment,
    you will receive the 2D barcode via email.
    Please make sure to save the 2D barcode securely.
    ● For customers without smartphones
    Print the ticket screen with the 2D barcode and bring it on the day.
  3. Issue tickets at the dedicated exchange machine.
    On the day, scan the 2D barcode at the dedicated exchange machine on the 1st floor of the Ski Center to obtain your lift ticket.
    Location of the dedicated exchange machine is here.
  4. Go to the slopes!
    Skip the ticket purchase queue at the counter and head straight to the slopes with your lift ticket!
Limited to busy days! What is the Priority Boarding Ticket?
When you purchase the Priority Boarding Ticket in addition to the regular lift ticket, you can enjoy priority boarding on two popular high-speed lifts that take you to the mountaintop!
Available for sale on specific days, so please purchase early.
● Applicable Lifts
East High-Speed Lift and West High-Speed Lift
● Period
Saturdays, Sundays, and holidays during the season (12/19 - 3/22) and the New Year's period
＊ Frequently Asked Questions about the Priority Boarding Ticket can be found here.
Priority Boarding Ticket

Rental

●No need to specify your size on the day of pickup!
Pay in advance for a hassle-free pickup!

HOW TO USE

Rental usage instructions.

← Slide sideways →

  1. Prepay for rentals.
    Navigate to Webket (the online purchase site) to prepay for your desired rental set. After selecting the date, please input the set, quantity, size, and other details.
  2. Save the 2D barcode.
    After completing the payment, you will receive the 2D barcode via email.
    Please make sure to save the 2D barcode securely.
    ● For customers without smartphones
    Print the ticket screen with the 2D barcode and bring it on the day.
  3. Issue tickets at the dedicated reader.
    On the day, when you scan the 2D barcode at the dedicated reader on the 1st floor of the Ski Center, a receipt will be issued. Please note, two receipts will be issued per person.
    Location of the dedicated reader is here
  4. Rental pickup completed!
    With the issued receipts (2 per person), please proceed to the rental reception next to the Ski Center. You can smoothly get your rental without waiting in line for rental requests or payment.
    ● If the sizes don't fit on the day, changes are possible. Please inform the rental staff.
    The rental reception is here.

Parking

●1.5 times the size of standard spaces!
Premium Parking allows you to reserve
a convenient parking spot.

HOW TO USE

Use of the parking lot.

← Slide sideways →

  1. Prepay for Premium Parking.
    Ensure a parking space near the Ski Center! Park with ease even during busy times.
    Proceed to the Web Purchase Site (Webket) to prepay for Premium Parking.
  2. Save the 2D barcode.
    After completing the payment, you will receive the 2D barcode via email.
    Please make sure to save the 2D barcode securely.
    ● For customers without smartphones
    Print the ticket screen with the 2D barcode and bring it on the day.
  3. On the day, park in a spot of your choice.
    Within the Premium Parking area, When doing so, please move the colored cone by yourself.
    ● Allocated parking within the Premium Area cannot be specified.
  4. Issue tickets at the dedicated exchange machine.
    On the day, when you scan the 2D barcode at the dedicated exchange machine on the 1st floor of the Ski Center, an exchange ticket will be issued.
    The location of the dedicated exchange machine is here.
  5. Place the exchange ticket on your car dashboard.
    Please place the issued exchange ticket in a visible location on your car's dashboard.
  6. Enjoy a comfortable day in the spacious parking lot!
    Convenient movement between your car and the facilities! Take your time and enjoy the ski resort.
  7. Get a service coupon at the counter.
    Before you leave, please bring the exchange ticket to the Snow House reception. After receiving the service coupon, you can avoid regular parking fees by completing the free processing in advance at the parking payment machine.
    ● Before heading to the parking gate when leaving, additional processing at the payment machine is required.
    Snow House reception is here.
For a Leisurely Ski Experience!
Premium Parking
We offer a limited availability of 10 spaces in the Premium Parking area for a day.
It's conveniently located near the ticket counter, rental area, changing rooms, and the Snowman Park for kids!
With 1.5 times the space of regular parking spots, you can use it comfortably.
Since it's sold in limited quantities daily, please purchase early.
＊For frequently asked questions about Premium Parking, click here.

Frequently Asked Questions

FAQ

Can I make a purchase on the day itself through the internet?
Yes, same-day purchases are possible. For internet sales, please make your purchase at least 15 minutes before ticket issuance.
Are there payment methods other than credit cards?
The available payment methods are credit card payments and QR code payments.
The accepted credit cards are VISA, MASTER, JCB, and their affiliated cards. The QR code payment option is Alipay.
Can I cancel or get a refund after making a payment?
Tickets cannot be canceled or refunded after payment, so please confirm before purchasing.
How can I give an electronic ticket to a companion or child who doesn't have a smartphone?
For web purchases, you can print the 2D barcode and it can be transferred to another person.
Additionally, if you purchase through a computer and print the 2D barcode, guests without smartphones can also use it.
What is the difference between Premium Parking and regular parking?
We typically charge a parking fee of 1,000 yen on weekdays and 2,000 yen on weekends, and during the year-end and New Year’s holidays.
By purchasing a Premium Parking pass online in advance, you can use a parking space that is 1.5 times larger than the standard space and is located near the ski resort’s main facilities (the Center House with lift ticket counters, rental shops, changing rooms, and the Snowman Park for children).

Please note that customers who purchase Premium Parking will receive a service ticket at the Snow House reception desk.
When you leave, simply scan your service ticket at the payment machine, and you will not be required to pay the standard parking fee.
Do I need to Priority Boarding Ticket for my children too?
Yes, you do. Children must purchase a priority ticket at the same price as adults.
Can SEIBU PRINCE CLUB emi members earn points for online purchases?
Please visit the Karuizawa Prince Hotel ski resort counter on the day of your visit.
We will review your web purchase history and award you points.
Please be aware that points can only be earned on the day of your visit and not on other days.
Why is the lift ticket fee for children free when obtained at the ticket counter, but a 100 yen handling fee is applied when purchased online in advance?
At Prince Snow Resort, lift tickets for children up to elementary school age are complimentary at all ski resorts. If you acquire a lift ticket at the ticket counter, your child's lift ticket will be exempted, but if you opt for online purchase, a 100 yen handling fee will be added.

Once a child's lift ticket has been issued, it remains valid for the entire season, making it advisable to purchase online and avoid queues.
Inquiries about the Web Sales "Webket" System
For inquiries regarding the operating procedures, usage environment, and any errors that occurred during operation, please refer to the contact information below.
Goodfellows Co., Ltd.
0422-27-6238　(Reception hours: 9:30 to 17:00)
Inquiries about the Ski Resort
For inquiries about the ski resort, please contact:
Karuizawa Prince Hotel Ski Resort
0267-42-5588